Sophomore Kaleigh Knapp usually ends up just running to her 9 a.m. class.
Knapp said she frequently gets passed by a loaded bus on the A route on Mondays and Fridays at 8:40 a.m. coming from her house on Hillsborough Street.
“I usually end up walking because the next one comes at (9:30 a.m.), and my class is at (9 a.m.), so I end up running,” she said.
Many students are upset with buses passing them by, but Chapel Hill Transit bus drivers and dispatchers say they are doing the best they can.
Director Brian Litchfield said Chapel Hill Transit monitors its customer load on a regular basis and tries to send extra buses on busy routes.
“We know that the U, RU, J, NS and A are full a lot of the time, so we try very hard to accommodate by running tripper buses where we know demand exists.”
Tripper buses are buses used to pick up people who couldn’t ride the original buses.
Litchfield said the bus driver has discretion when deciding if a bus is too full.
“It is unsafe for a bus to be too full, and it is fairly common during peak hours,” he said.