For many people, these are words associated with a visit to the hospital.
But UNC Hospitals officials and staff hope to ease some patient and family anxiety with the patient-friendly design of the newly constructed N.C. Women's and Children's Hospitals, which were dedicated Saturday.
When the hospitals open in late October, they will serve as a new home for the women and infant services offered at the N.C. Memorial Hospital. Plans to construct the facility began in the mid-1980s when officials recognized the need to renovate the aging UNC Hospitals.
"We planned the building from the patient perspective, not the providers," said Mary Beck, director of planning and development of the two hospitals.
The two new towers are located on Manning Drive next to the Neurosciences Building. Eventually, a roadway will link all the UNC Hospitals to provide easier access.
Beck said patient comfort was a key consideration in building the hospitals. Both facilities utilize special lighting, a clean, modern design and art to create a more inviting atmosphere.
Construction on the new hospitals began three and a half years ago. Beck said the funds for the $166 million project came from bonds sold with approval from UNC Health Care's Board of Governors in 1995.
The facilities at the Children's Hospital are all designed to make the hospital more inviting for children. Spacious private rooms and lounges accommodate family visits. Children can let loose in the "Play Atrium," and next door is the state's only accredited K-12 school for hospitalized children.
And the Women's Hospital is marked by the same attention to detail.