The Daily Tar Heel
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The Daily Tar Heel

Landlord didn’t address broken heater problems

TO THE EDITOR:

Allow me to tell you a cautionary tale of my relationship with my landlord, Dunlap Lilley Properties.

I rented a house from them on McCauley Street last year with two roommates. Upon returning from winter break last year, we discovered that our heat was broken. We waited three days for their mechanic to fix the heat while we froze in our below-freezing house. Over the next two months, our heat continued to break on a weekly basis. Each time, we’d call Dunlap Lilley and they would send a mechanic “as soon as possible,” or in one to two days. Every time the mechanic fixed the heat, it would work for less time before breaking again. When I finally visited the owner to express my discontent, he told me the mechanic was simply placing duct tape over the leak in the pipe. He suggested I write a letter detailing what happened and how I expected to be compensated for my inconvenience. I wrote a letter and heard nothing. My multiple phone calls have never been returned.

At best, Dunlap Lilley is an utterly incompetent company. At worst, it’s a business that takes advantage of college students who lack information and experience renting.

David Bierer
Class of 2011

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