After last week’s Duke game was postponed at the last minute due to inclement weather, the Carolina Athletics Association and UNC Ticket Office suddenly had a lot on their hands.
Both organizations should be commended for how they handled the cancellation of such an important game. CAA’s regular communication with students last Wednesday helped to reduce confusion and frustration expressed by many who had been waiting in line outside the Smith Center since noon.
Phase I ticket holders who participated in randomization last week were given the same spot in line last night to honor their original seats.
Students were lined up at 5 p.m. yesterday instead of coming hours earlier as they did last week — a practical strategy that reduced the waiting time for everyone and further eased the process.
The ticketing process for the hundreds of students in the risers went smoothly —there were checkpoints to ensure no one skipped a spot, and those that did skip were kicked out of the line by officials.
In light of the disappointment felt across campus after last week’s cancellation, CAA adeptly fulfilled its purpose by keeping students in the loop and doing all it could to honor ticket holders’ entitlements.