TO THE EDITOR:
Broken printers, intermittent UNC-Secure and a Connect Carolina interface reminiscent of Microsoft Word ClipArt: you name it, ITS is there to disappoint.
As a techie, I understand the difficulties of maintaining a functional system for thousands of users. As a b-school jerk, I understand the difficulties of navigating bureaucratic overhead. But this is miserable. In an age where high quality freeware is widely accessible, ITS has managed to throw the University back into the ‘80s.
IT resources are integral to business and educational achievement. The University can’t maintain itself as a top-tier institution if we continue outsourcing to companies that are notorious for poor coding practices and wasteful spending. It’s time to find an in-house solution.
So why not leverage the hundreds of computer science students who are eager to work with networks and software development? By working through mediums like the Computer Science Club and the Carolina Technology Consultants Advisory Board, ITS can better serve student and faculty needs. From there you establish a pipeline into your hiring process, prepare students with tangible skills and I no longer have to walk to McDonald’s to check Facebook.
But fear not, I’m sure ITS is offering a Microsoft Windows 95 workshop next Saturday.
John Hu
Junior
Computer science, business
