“We’ve been having the discussions for electronic transcripts now, I think, for at least a couple of years,” said Heather Duncan, assistant registrar.
Duncan said the old process could take up to a week, but starting Tuesday, most students can receive an electronic transcript in the form of a PDF in just a few minutes.
“Overall, the process is just more efficient and had added benefits to our students and alumni, which we’re also very pleased with,” she said.
Duncan said students and alumni will get multiple emails during the process — when the order is placed, when it is authorized, when it is processed and sent, and, with electronic transcripts, when it has been viewed by the recipient.
“When you place the order, students will be able to access when it actually goes out in the mail,” she said. “There’s a little more tracking capabilities with this.”
Duncan said the company that the registrar’s office is partnering with is Credentials, Inc.
“I talked to a number of schools, including the University of Wisconsin-Madison, University of Tennessee, East Carolina University and the University of Alabama,” said Christopher Derickson, assistant provost and university registrar, in an email. “Every single one of these schools was ecstatic with their decision to go with Credentials.”
Derickson said he is pleased that, on the first day of collaborating with Credentials, the University is already able to send electronic transcripts.