“In the past we had a tool that we previously used that was created almost six years ago and when you’re referring to online applications that’s very dated and we had moved to just accepting emails,” Steven Wiley, the assignments coordinator for the Department of Housing and Residential Education, said.
The new tool allows students to request what building, what type of room and whom they want to live with. It also has the option to swap rooms with other students — something the old system did not offer.
“It just kind of simplifies the reassignment process and makes it easily accessible for students who want to submit a reassignment request,” Wiley said.
“It’s a more user-friendly interface so it’s easier to read and then with this data now we have the opportunity to offer reassignments a little more streamlined than they had been in the past.”
Wednesday morning, UNC Housing tweeted, “The waitlist/reassignment portal is a new system, so there are still some kinks we are trying to work out. Sorry for any inconvenience.”
The inconvenience mentioned in the tweet was a ten minute delay in the tools release.
“(We were) getting details finalized before we opened up to everyone,” Wiley said. “Just a font here, terminology there.”
Besides the delay, the tool had no other issues.