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With the closing of beloved Elmo's Diner, a community remembers what it has lost

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Elmo's Diner, pictured here on Sunday, Sept. 20, 2020, announced on Friday, Sept. 18, along with City Kitchen Restaurant, that it would be permanently closing due to the financial hardships the COVID-19 pandemic brought.

There should be noise and a flurry of activity around Carr Mill Mall on any given Sunday morning. The line of early risers should give way to the hungover college students sipping on the coffee they poured from the cart outside. Soon, the church crowd would start to fill in after service, sometime around 11 a.m., and the line would stretch outside while friends and neighbors chatted away, anticipating their breakfast at Elmo's Diner. 

Young children would have scampered by the green booths and wobbly diner chairs. Friends who were far too old for such things would have grabbed a box of crayons to color in one of the iconic ducks that lined the diner's walls. 

A year ago, that would have been the case. COVID-19 has taken all that away. Elmo's Diner stood as a pillar for the towns of Chapel Hill and Carrboro for 29 years, a place where families and college students alike devoured plates of waffles and huevos rancheros from early morning till night. 

But no more.

'This wholesome diner kind of place'

The end came suddenly — on March 15, the diner announced it would be closing down due to COVID-19 with the intention of reopening when it was safe. On Sept. 18, word was sent out that the beloved diner would stay shut down for good. 

Former resident Steve Dear moved away in 2015, but his heart has always remained in Chapel Hill — at least the version of it that he knew. Years of development have expanded the sleepy college town he first came to in 1990 into something he hardly recognized. 

"I never looked at it this way, but in a way, Elmo's was this one-dimensional American ideal of the '50s, you know? This wholesome diner kind of place," Dear said. "But in a cooler way than that." 

Elmo's was the constant. No matter what else was happening, the diner nestled in the corner of Carr Mill Mall always stayed the same. 

Anyone who ever spent time in the area has a story about what Elmo's meant to them. The Facebook announcement that the diner would close for good has over 300 comments and over 600 shares from former patrons, friends and neighbors. 

Allison Tuell met her husband Ken there while working as a waitress in the mid-'90s while attending UNC. A year’s worth of interactions over coffee turned into flowers on Valentine’s Day that Ken delivered to Allison's manager so she wouldn't be embarrassed at work. 

Flowers soon turned into a housewarming party for the first house Ken completed at his contracting job, after which, Allison says she never really left his side again. They married in 1999, and soon, two kids followed, Aydan and Tristan, who grew up eating at Elmo's and hearing their parents’ love story. Now that the family lives well over two hours away in Asheville, where they moved in 2010, the diner was their touchstone to their old town. 

"It seemed, when you would go back, a lot of things changed around," Allison said. "But when you look at the bricks of the Carr Mill Mall and the old wood floors, it was the same. You got to go back and just feel what Chapel Hill was."

More than just a restaurant

There are hundreds, if not thousands of stories like the Tuells'. Dear took his kids, Patrick and Katie, to Elmo's sometimes several times a week while his wife Janet was in graduate school. Anna Morgan, a former UNC student who graduated last year, went for the first time with her boyfriend, James, in the winter of 2017 (she contends it was a date; he insists it was just dinner with a friend at the time). For years, Christina Sztukowski spent every Saturday there with her father, taking the time to catch up after he was away most of the week on business. 

Chapel Hill might have changed drastically since 1991 when Elmo's first opened — longtime staples like Spanky's and Pepper's Pizza having long since closed before COVID-19 shuttered many restaurants' doors — but Elmo's was always there.

And now it is gone. 

"There's a strange irony that people always will, you know, go on and on and on about how much they love a place when they're closed," Stephen Judge said. "You know, Elmo's is unique and different because they were still being widely supported and loved even before this."

Judge, who owns the Schoolkids Records store in Chapel Hill as well as one in Raleigh, also works with artists who sign under the label of the same name. Elmo's was where he would take them in the mornings if they had time for breakfast after playing Cat's Cradle the night before. 

"I'm sure there are a lot of people sitting around right now wishing they went one more time," Judge said. "I think that that's important lesson to learn, is that, that we need to value these places while they're still here."

Elmo's is now a stark reminder of the world Chapel Hill occupies. The dangers of an international global pandemic that has already claimed the lives of over 225,000 Americans reaches everywhere, including "the Southern part of heaven." Several other local spots, including Ms Mong and Lula's, have also permanently shut down. 

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Despite loosened restrictions that would allow for limited indoor seating, Elmo's small interior and kitchen — formerly part of its cozy charm — proved to be unworkable in a time of masks and social distancing. 

For people like Dear, who spent his career in Chapel Hill fighting for lives as the executive director of People of Faith Against the Death Penalty, the closure was a bittersweet silver lining in the restaurant's history. 

"I mean, they stayed closed, and to the point where they had to go out of business," Dear said. "But they didn't kill anybody."

Mostly, folks are just sad that it's gone. Not shocked, because there's not much to be shocked about anymore these days. Just sad. 

"I took it a little harder than we (sic) thought we would," Whitley Simone Harris, a resident of the Triangle for the past four years, said. "Because on the one hand, it's just a restaurant. But on the other hand, it was just this little nice spot for us."

She still hasn't told her children, Trey and Janeva, that it's closed down. She doesn't have the mental bandwidth right now to tell her two toddlers that their favorite pancake spot won't be there when this is all over. 

On any given Sunday evening, the dinner crowd should be rolling in around five. Students in nearby apartments looking for a cheap bite to eat before returning to homework or readings due the next day, or parents too tired to cook that night.

There should be children wiggling to escape the small outdoor patio. There should be teens ordering waffles with a scoop of ice cream, and old men at the counter enjoying their "square meals" of meatloaf and chicken and dumplings. Instead, there is just the silence of a now-empty diner, nestled quietly into a corner of a college town mall that is waiting to see what will close next.

@bg_keyes

city@dailytarheel.com | @DTHCityState